Previous behavior: Aircall call tags were not logged into HubSpot.Īircall tags are now logged into call activity in HubSpot, fully integrating your Aircall workflow with your HubSpot records. The announcement of Aircall and HubSpot’s strategic partnership is the latest exciting development in a relationship that began back in 2016 and was reinforced in early 2022 via a strategic investment by Hubspot Ventures. When no existing Contact has a matching Phone number or Mobile phone number, Aircall will search for a matching phone number in the Company records, and log the call on the matching Company record if found.
If there is no matching phone number on the main Phone number field, Aircall will search Mobile phone number fields for a match, and log the call on the matching Contact record. Previous behavior: Calls that didn’t match on the main phone number field on Contacts created duplicate contacts in HubSpot.Īircall now supports call logging on matching Mobile phone number fields on Contact records in HubSpot. New custom properties to trigger HubSpot workflows
Improved phone number search logic for call logging Integrating HubSpot + Aircall was simple and allowed teams to maximize sales, marketing, and services efforts. Here are the main changes users can look for. We have enhanced our Aircall-HubSpot integration by introducing logic and performance improvements, as well as new features. With the HubSpot integration you are able to automatically sync your saved Contacts in HubSpot with your Aircall phone application so that when making calls the name/other information of your Contact is automatically shown For Contact sync to function properly, please make sure to save all numbers in HubSpot with the E164 format (+15555555555). The new HubSpot integration will be migrated to all customers by December 18, 2020.Īircall recently released a new and improved version of our HubSpot integration.
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